Shipping policy
Shipping Policy
We ship from our warehouse in Germany and deliver to Germany, Austria, Switzerland, EU countries, and the United Kingdom. All orders are processed as quickly as possible. Delivery times may vary depending on carrier workload, customs processing, and seasonal volume.
Germany
Standard delivery time: 2–3 business days
Up to 1 box: €3.99
From 2 boxes: €5.99
Free shipping from €50 (after all discounts)
Austria
Standard delivery time: 2–3 business days
Up to 1 box: €5.99
From 2 boxes: €8.99
Free shipping from €100 (after all discounts)
Switzerland
Up to 1 box: 3–5 business days, €6.99
From 2 boxes: 5–7 business days, €19.99
Important information for customers in Switzerland:
Orders are shipped without German VAT. Import VAT, customs clearance fees, and any additional charges are billed directly by the carrier.
For orders exceeding CHF 300, additional customs fees may apply.
Spain
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €14.99
Italy
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €14.99
Denmark
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €14.99
Sweden
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €19.99
Czech Republic
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €14.99
Other EU Countries
(Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Cyprus, Slovakia, Slovenia, Hungary)
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €14.99
United Kingdom
Up to 1 box: 5–7 business days, €6.99
From 2 boxes: 5–7 business days, €24.99
Important information for UK customers:
Orders are shipped without German VAT. Import VAT, customs duties, and carrier handling fees are charged directly to the recipient.
General Shipping Information
Orders are packed Monday–Friday (excluding public holidays).
Tracking information is sent by email once the order has shipped.
Delivery times are estimates and not guaranteed.
For shipping inquiries, contact: hello@fjuled.com